Not getting SMS on Airtel VoWiFi

[ashokjp]

anyone having incoming sms issues on VoWifi - when there is absolutely no cellular signal.

with no cellular signal, if i am on VoWifi-

• can make / receiving calls
• can send sms

BUT cannot receiving incoming sms. All incoming sms comes in chunk when I move out to a coverage area.


This happens only with Airtel VoWifi, works perfect on Jio VoWifi
Using samsung m30s, updated firmware

 

[thadougamer]

If it works on Jio VoWiFi, the problem is with Airtel. Only Airtel can rectify it.

 

[ashokjp]

I wanted to know if its handset specific, because Airtel escalation team says they never received such a complaint and it works fine for them.
Anyone who can confirm on their handset ?

 

[Crazyguy030601]

I checked with my mom’s phone and there seems to be no such issue.

 

[ashokjp]

The issue is when there is no cellular signal and you are on VoWifi (meaning when you are in a room where there is 0 signal or coverage). When i am in an area with signal and while using VoWifi all sms works fine, else sms is getting sent but not received*

 

[ashokjp]

anyone having incoming sms issues on VoWifi - when there is absolutely no cellular signal.

with no cellular signal, if i am on VoWifi-

• can make / receiving calls
• can send sms

BUT cannot receiving incoming sms. All incoming sms comes in chunk when I move out to a coverage area.


This happens only with Airtel VoWifi, works perfect on Jio VoWifi
Using samsung m30s, updated firmware

Edit !!
Got this fixed, please ignore this query.

 

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[Sushubh]

how is always useful information.

 

[thadougamer]

Edit !!
Got this fixed, please ignore this query.

How did it get resolved?

 

[Browseinfinite]

How this got resolved any idea?. I have the same issue where I send sms, calls on vowifi but sms are not getting received. I have raised support requests with airtel.

 

[Smh]

only Airtel can fix this problem so nothing a user can do. I had the same problem but now sms works most of the time.

 

[abbyck]

This is still not fixed for me. Still unable to recieve SMS on Airtel Vowifi. But able with Jio

 

[abbyck]

So, now I have ported to Jio

 

[Jonas]

Works fine on Jio?

 

[abbyck]

@Samuel Yes, perfectly. I can send and receive instantaneously on Jio

 

[igloo]

Jio may not perform for net speed but is perfect for calls n sms.