Not able to check account usage

[blue_dragon]

Changed my plan last week, from Home 500 to 750 Unlimited. Not able to login to my account and check the usage since then. I check from here: Dataone WebMail -> Customer Zone -> Check Account Usage -> For USER IDs in DATAONE.IN Domain -> Server 1 or Server 2. Tried downloading Datafox extsn for Firefox/Chrome too. Getting login error.

Any help is appreciated.

 

[essbebe]

check your ip here.
Current IP Check
if 117.xx.xx.xx confirm Also your location.
or if Userid is abcd1234 @ bsnl.in
a different selfcare portal may have to be accessed.
Register: CRM 0r ndc ( North) wds ( west) or edc ( east0
generally. exception data.bsnl.in for users in Chennai/Bengaluru Kolkata