Not able to check account usage

blue_dragon

Newbie
Messages
1
Changed my plan last week, from Home 500 to 750 Unlimited. Not able to login to my account and check the usage since then. I check from here: Dataone WebMail -> Customer Zone -> Check Account Usage -> For USER IDs in DATAONE.IN Domain -> Server 1 or Server 2. Tried downloading Datafox extsn for Firefox/Chrome too. Getting login error.

Any help is appreciated.
 

essbebe

MODERATOR
Regulars
Messages
9,802
check your ip here.
Current IP Check
if 117.xx.xx.xx confirm Also your location.
or if Userid is abcd1234 @ bsnl.in
a different selfcare portal may have to be accessed.
Register: CRM 0r ndc ( North) wds ( west) or edc ( east0
generally. exception data.bsnl.in for users in Chennai/Bengaluru Kolkata
 

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