Yesterday, i got 250Mbps connection from ACT. I registered for new connection in the evening, and got in installed by 7-8 p.m. Since, I got it installed, i never got the promised speed. It varies a lot. ex: Download Upload
50 160
200+ 200+
130 294
and all this infuriates me, I got ACT, as i have heared of them being "PROFESSIONALS" and no other good ISP is here , in my area. I messaged their Man with speed screenshots. And he said 'My connection is not fully activate, it will be in 2 hrs'. This feels like a pure lie. Since, i sometimes get 200+, what are the restriction then? that my speed will vary a lot? this is what ACT do before they are done with all the activation process? And i can't comprehend what other activation is needed.
My friend who got excitel a month ago, always has half my ping. if i have 30ms, he has 15ms. if i get 198ms on singapore servers, he has 81. With a plan of 200Mbps, he is always near 250Mbps. I am not asking for more than the rated, but all this has hurt my trust in ACT. Sadly, my area still doesn't have excitel. At first i wanted to get excitel, but as I said, they don't have line in my area.
I paid for this expensive ISP thinking, i will be stress free from all the poor quality shit. and get premium service, like their premium price.
50 160
200+ 200+
130 294
and all this infuriates me, I got ACT, as i have heared of them being "PROFESSIONALS" and no other good ISP is here , in my area. I messaged their Man with speed screenshots. And he said 'My connection is not fully activate, it will be in 2 hrs'. This feels like a pure lie. Since, i sometimes get 200+, what are the restriction then? that my speed will vary a lot? this is what ACT do before they are done with all the activation process? And i can't comprehend what other activation is needed.
My friend who got excitel a month ago, always has half my ping. if i have 30ms, he has 15ms. if i get 198ms on singapore servers, he has 81. With a plan of 200Mbps, he is always near 250Mbps. I am not asking for more than the rated, but all this has hurt my trust in ACT. Sadly, my area still doesn't have excitel. At first i wanted to get excitel, but as I said, they don't have line in my area.
I paid for this expensive ISP thinking, i will be stress free from all the poor quality shit. and get premium service, like their premium price.