Netflix is not working on Excitel Broadband

[philip marlowe]

@ajgamer - is the rest Ok? I mean other streaming services?

Do you have latency/ping issues to your gateway or other popular IPs like 8.8.8.8 or 1.1.1.1?

What is the public IP you are getting?

 

[Deleted member 63558]

@philip marlowe Yes. All the other services such as Amazon Prime, Voot, JioCinema are working fine.

Speedtest.net also shows the right results (50 Up and Down)

Ping to Google.com: Sent 500, Received 500, Lost 0

Public IP: 103.211.15.94

 

[philip marlowe]

Sorry for the delay. Let me try to reproduce this with same IP series connected to same bRAS. Do you still experience the issue?

 

[Deleted member 63558]

@philip marlowe I'm facing issues more than that. Your LCO is the worst. He is not fixing the issue since last 7 days and I've reached out to Appellate and Nodal Both but no help.

Link: Excitel Broadband: Not Working Properly Since Last Night's Rain. | Excitel Broadband

P.S.: Most Poorest ISP I've ever seen in my life. MTNL > Excitel in terms of Service Quality.

 

[philip marlowe]

Okay I asked you just few hours back if everything else is Ok with your service and you confirmed it's ok 🙂

Let's first resolve the main issue with the connection and then only work on checking the netflix.

 

[Deleted member 63558]

It worked for some hours and then again showing the issues. Your LCO is not ready to provide the service and the quality you've been assuring on this server.

Let me know, How to proceed?

Because these frequent issues are only making me to Not Renew the Connection.

You should take your services out from the area or change the LCO if LCO is not providing the quality services.

 

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[philip marlowe]

There is system that rates the Partners and the quality of their work, and there is separation with those who are systematically not following SLAs and doing bad job at support.

Pls msg me your userid so we can try to push things and resolve your connectivity issues first.

 

[Deleted member 63558]

@philip marlowe Sent.

 

[Deleted member 63558]

.

 

[philip marlowe]

Yep, thanks. Will come back to you.

 

[Sushubh]

netflix is completely messed up on excitel for me right now. web version and the windows 10 app.

 

[Deleted member 63558]

^ IMGUR is also messed up and some other websites too since last night. Haven't checked them again yet.

 

[a.c]

Can confirm Netflix being messed up

 

[Deleted member 63558]

Nevermind, Airtel Rocks!

 

[Navjot Singh]

For the first time, Netflix isn't working for me today.