So Hotshot Which connection are you using now !!!??
:
doh: Read post #14 again.
Its Fivenet through distributor/cablewala SSV.
SSV customer care is horrible though.
Generally after u register a complaint, commonly used excuses are:
1.Someone will visit your residence before 8pm.
2.The technician is "In The Field". You have got to hate this one basically they r telling u dont call customer care coz he's on the way. Ofcourse, the so-called technician never arrives the same day.
What u can do is find out the positives & negatives of each ISP. Decide which negatives r acceptable to you or which positives u definitely want & ultimately make your decision based on that.
Important criteria to keep in mind:
1.What speeds do you get for the money u spend?
2.Downtime frequency
3.Quality of customer care/support/repair time.
If u want to go for MTNL, find out if other people in your locality have it & what are the downtimes they face. Also how long does it take for the MTNL guys to fix their connection problems.