pothi
@127.0.0.1
I wanted to buy MikroTik hap ac2 . Since, multilinkonline is one of the official suppliers / distributors of this product (in India), and since it offered the lowest price, I decided to buy from their online store?!
They use 3dcard for the storefront and payumoney as the payment gateway. The payment went through from my end during the checkout / payment processing, but in the end, all I got was an error (saying payment didn't complete, so I wouldn't be charged). But, my credit card was indeed charged and I could see the payment settled to multilinkonline through Payumoney. Payumoney has the option to see the status of the payment.
Tried contacting multilink via email. No response. Filled a dispute in Payumoney. No response from their end too. But, usually, their standard response is to ask the seller to refund the money so that they can refund it to my credit card. I haven't seen anyone successfully filed a dispute in Payumoney and got the money back. Probably, I haven't searched enough.
I will update here if I get any positive response from multilink or payumoney.
Planning to file a chargeback from the credit card issuing bank (Axis bank). Has anyone successfully filed a chargeback and got the money back?
They use 3dcard for the storefront and payumoney as the payment gateway. The payment went through from my end during the checkout / payment processing, but in the end, all I got was an error (saying payment didn't complete, so I wouldn't be charged). But, my credit card was indeed charged and I could see the payment settled to multilinkonline through Payumoney. Payumoney has the option to see the status of the payment.
Tried contacting multilink via email. No response. Filled a dispute in Payumoney. No response from their end too. But, usually, their standard response is to ask the seller to refund the money so that they can refund it to my credit card. I haven't seen anyone successfully filed a dispute in Payumoney and got the money back. Probably, I haven't searched enough.
I will update here if I get any positive response from multilink or payumoney.
Planning to file a chargeback from the credit card issuing bank (Axis bank). Has anyone successfully filed a chargeback and got the money back?
Last edited: