I requested the upgrade from SD STB to HD-DVR on Thursday to get it in time for the World Cup final. Though I had to make a few calls to the CC to follow it up, they just made it after the first couple of overs. I am quite satisfied with this request. I get Jumbo HD pack(NGC HD, Star Plus HD, ESPN HD & Star Cricket HD) for one month free, though the last two are only based on events. Also I couldn't find a difference between Start Plus SD & HD channels. Probably they are up-scaling this. I have provided this feedback to the CC. I will update this thread if they get back to me. Hence this leaves me effectively only with NGC HD. I am told that the Movies Now HD will be added to this pack in few days. I would rather take the Movies Now HD for Rs 30(incl tax) per month rather than the Jumbo HD for Rs 55 per month. With the DVR, the recording is easier, but when I playback the recordings, there is a very bad lip sync. This means you see the video first and then hear the corresponding audio with a delay. This feedback is also provided to the CC and the response is that the technical department will call back to check, though I was not provided any complaint#. Barring the above couple of issues, my experience with the HD-DVR has been good so far. I will try my best to keep this thread informed in the coming months on the performance.