Applied for the change of plan (1mbps UL to Freedom 800). Plan got changed yesterday but internet no more works. All lights are lit on the modem and here are the results of the test I ran
[TABLE="class: mainContentTable, width: 100%"]
[TR]
[TD="class: diagheader, colspan: 3"]Testing Connectivity to modem[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing Ethernet connection[/TD]
[TD="class: alignmiddle, colspan: 2"]PASS[/TD]
[/TR]
[TR]
[TD="class: diagheader, colspan: 3"]Testing
ADSL Connection[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing ADSL line for sync[/TD]
[TD="class: alignmiddle, colspan: 2"]PASS[/TD]
[/TR]
[TR]
[TD="class: diagheader, colspan: 3"]Testing Circuit for Network Connection[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing Ethernet connection to ATM[/TD]
[TD="class: alignmiddle, colspan: 2"]PASS[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing ATM OAM segment ping[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing ATM OAM end to end ping[/TD]
[TD="class: alignmiddle, colspan: 2"]PASS[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing PPPoE server connectivity[/TD]
[TD="class: alignmiddle, colspan: 2"]PASS[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing PPPoE server session[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Testing authentication with server[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Validating assigned IP address 0.0.0.0[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL[/TD]
[/TR]
[TR]
[TD="class: diagheader, colspan: 3"]Testing Internet Connectivity[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Ping default gateway 0.0.0.0[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Ping Primary Domain Name Server[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Query
DNS for
www.alphanetworks.com[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL
[/TD]
[/TR]
[TR]
[TD="class: alignleft, width: 400"]Ping
www.alphanetworks.com[/TD]
[TD="class: alignmiddle, colspan: 2"]FAIL
[/TD]
[/TR]
[/TABLE]
Seems to be a problem at MTNL end, hence have registered a complaint through IVRS
Any pointers?