It seems MTNL is down in the Andheri, Mumbai area since 8PM today, Luckily I got thru the tech engineer around 9 Pm who told me MTNl server had some issues, then at 11 PM I got thru one of those Idiotic Ladies who dont even know what IP stands for and she bluntly told me"Hamare saare server theek hai" I had to shout @ her to get me transferred to the so-called techie who started with his usual idiotic ways of solving my problem. finally after going thru everything he says "Tau phir shayad humara server mein problem hoga - Subah tak ruko theek ho jayega"Frankly I dont know whent to do when such problems strike, I am dead sure it is nothing at my end, my 2 MBPS line is my lifeblood with 12 users etc. when it works it works very well but I feel helpless during such downtimes.Can anyone help me with some ways to get problems solved with MTNL when there is a problem, I am fedup with 1504 service, I might have placed 50 complaints and have not even recd 1 call-back to ask if things r ok.