@demonicult @Karan @ijsa
Okay, this is probably my final update (that doesn't mean I'm leaving or I'm going to stop replying) as far as interacting with MTNL is concerned, for the particular issue that I've been posting about in this thread.
Finally received a mail this morning from the GM of the exchange, it was CC'd to me, and forwarded to some personnel whose names I did not recognize, instructing them to "upgrade my profile to 8 Mbps". A couple of hours later I received a call from the Broadband person, who I had been in touch with, but had stopped answering my calls after increasing my data rate but not upgrading my User ID, as
@Karan had suggested I mention to them. Thanks
@Karan 🙂.
This individual told me they had informed, what was it she said, "the knox room" or something like that to upgrade my profile and asked me to reset my modem in about an hour and a half.
Well here I am, after the reset, with some positive results.
Best Speed Test so far:
System status with G.DMT
System status with
ADSL2+
ADSL Diagnostic Test with ADSL2+ (Remember the G.DMT ADSL test is failing so can't say what the numbers are)
In general the speed test results were better with G.DMT so I have reverted back to G.DMT. If you guys notice even the downstream and upstream rates change between G.DMT and ADSL2+.
Also, was wondering about the upload rate, is this as good as it gets, and how does upload rate affect the overall quality of a high bandwidth application, like say streaming high quality videos?
Anyways, I couldn't have gotten MTNL to do this without the help, encouragement, and most importantly the care and involvement of you lot. Really appreciate every single response I got and I'm so glad I found this forum and the great people on it.
Thanks.
🙂