I have forgotten what the actual regulation states. Can anyone confirm?Any idea if there is a specification on what this amount is going to be used for if it goes to the government?
DOT and TRAI are largely government bodies so it is one and the same thing. It would have worked wonders if regular people got 10/20/50% of the fined amount. Would have ensured that complaints were filed seriously.
The service providers will have to deduct these amounts from the telemarketing firm and deposit the same with TRAI. This apart the errant telemarketer firm will be blacklisted on commission of the sixth offence. The telecom resources of the blacklisted telemarketer will be disconnected by all the service providers and will not be restored for a period of two years.
i wonder what would TRAI do with all the money collected! i mean they would have their own source of revenue through government. government collects all types of fines and penalties. there is probably no detailed information available on where it all goes. 😀
Actually Man, Not even from Telcos, TRAI had various other sources to collect fine. DTH is one of it too. BTW its customer who is suffering, so part of penalty should be given to customers as compensation . Why sud TRAI or Govt keep the amounts.
The forum held the service provider guilty of deficiency of service and ordered it to pay Dr Ashesh Gala Rs 20,000 as compensation and Rs 5,000 towards cost of the complaint.
This website uses affiliate links. This means that if you click on a link and make a purchase, we may receive a commission. This does not affect the price you pay for the product.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.