Money added to Paytm using credit card now goes to Paytm Gift Vouchers instead of Paytm Wallet (Rolled back?)

It's not just credit cards. I paid some amount to swiggy via Paytm. Since the funds where less in my paytm account i had to add funds via debit card to paytm. The amount was added successfully. I proceeded to pay with paytm on swiggy, the amount got deducted but the order was not placed. Paytm immediately refunded my amount but in the fucking Gift Voucher.I had to pay for the order again because the refund came after 10 minutes. Now i can't even use it in the form of normal paytm cash.
 
cashback is already locked. failed payments from debit card should be refunded to source or wallet. sad.
 
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looks like they are going to charge 2% from next month. not sure what privilege customers are.
 

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