Linksys AM300 admin page not accessible

[Ronello]

Hi all!

I use Linksys AM300 modem for my internet connection. I have configured the modem to be in the PPPoPe mode. But in this mode I am not able to open the admin page of the modem using http://192.168.1.1 for some reason. But when I disconnect the DSL line and then try accessing the same it works. It also works if the modem is in the bridge mode. Although its no big issue since it is not something we access everyday, I still need to know why this happens? Kindly help me on the same. Except for this little issue I believe it is the best modem in the market.

PS: I upgraded the firmware of my modem thinking of it as one possible remedy, but still nothing happened.

 

[superprash2003]

in your command prompt type ping 192.168.1.1 and post output.. also type ipconfig and post output here

 

[Ronello]

C:\>ping 192.168.1.1Pinging 192.168.1.1 with 32 bytes of data:Request timed out.Request timed out.Request timed out.Request timed out.Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),C:\>ipconfigWindows IP ConfigurationPPP adapter MTNL: Connection-specific DNS Suffix . : IPv4 Address. . . . . . . . . . . : 59.184.120.10 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 0.0.0.0Ethernet adapter Triband: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::cd3a:89a9:1739:263f%11 IPv4 Address. . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . :Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . :Tunnel adapter Local Area Connection* 12: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2002:3bb8:780a::3bb8:780a Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

 

[superprash2003]

that strange.. your ip seems ok 59.184.120.10 .. but your gateway seems to be 0.0.0.0 .thats just not possible.. have you manually setup 192.168.1.3 as ip or did you get it via dhcp?

 

[essbebe]

@ronelloDisable IPV6 in LAN Properties page. Are you using VISTA OS ? ( mine Xp Pro Sp2)Confirm you can access modem page. Please post ipconfig/all after above change.@superprash2003 : subnet mask 255.255.255.255 seems doubtful. should it not be 255.255.255. 0 ?

 

[Ronello]

that strange.. your ip seems ok 59.184.120.10 .. but your gateway seems to be 0.0.0.0 .thats just not possible.. have you manually setup 192.168.1.3 as ip or did you get it via dhcp?

@superprash. The part where you see the gateway as 0.0.0.0 is not under my control. And yes i did manually setup my IP as 192.168.1.3.

@ronello
Disable IPV6 in LAN Properties page.
Are you using VISTA OS ? ( mine Xp Pro Sp2)
Confirm you can access modem page.
Please post ipconfig/all after above change.

@superprash2003 : subnet mask 255.255.255.255 seems doubtful. should it not be 255.255.255. 0 ?


@essbebe : Like I mentioned the above the part where you see the subnetmask as 255.255.255.255 and gateway as 0.0.0.0 is set my MTNL. Like you suspect I use Vista. I disabled IPv6 and still nothing.

C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter MTNL:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MTNL
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 59.184.117.58(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 59.185.0.50
203.94.227.70
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Triband:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 203.94.227.70
203.94.243.70
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4A8B49ED-F042-4EB9-B072-781B38A22
B2E}
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:3bb8:753a::3bb8:753a(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 59.185.0.50
203.94.227.70
NetBIOS over Tcpip. . . . . . . . : Disabled

 

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[socrates]

Try 192.168.1.3 to access your modem 🙂

 

[Ronello]

Try 192.168.1.3 to access your modem 🙂


Still nothing.

 

[essbebe]

@ronelloFor Linksys Am300;Access the page in "Bridged" mode.Uncheck "Bridged" in WAN page .Select PPP/PPPoE Enter your MTNL user ID and password.Enable DHCP range 192.168.1.1 to say 192.168.1.20.Save and reboot.Re start system.In TCp/IP properties select Obtain IP address automatically. (subnet mask 255.255.255.255 doubtful. change to 255.255.255.0. check after automatic setting enabled DNS you can use/enter opendns 208.67.220.220 and 208.67.222.222).Either you can have 1.Dialer/wanminiport/"bridged"or PPP/PPPoE "Always On'" connection.Usually Netbios overTCP/ IP 'Default" is selected .feedback.