Likes : The best thing that I had after dial up No conniving wretched cablewallahsCan download 300 Mb a nightInstallation charges - zippo (compared to cablewallahs)Dislikes For some reason, they have capped my download rate to 128 but upload is 256 kbps - DSL NU 590Customer Care - log a complaint, call at a time when you are definitely not at home, mark case resolved or whatever, repeat next customer.On a USB connection, it used to trip/disconn randomly. But after shifting to Network card it's okMoral of the story - Top of the Pops