Jio VoWIFI stopped working on Airtel Xstream

[ten24bytes]

Hi guys,

I reside in Bangalore and since a week my VoWIFI feature stopped working on my Jio number (postpaid). This also happened on my wife's mobile which is also Jio (prepaid).
Since then I have been trying to connect with Jio but all their customer care reps are useless and do not understand the concern. They just repeat what is already written in the FAQs.
Till now I haven't contacted Airtel customer care as I am not sure from which side this issue stems from Jio or Airtel. Will do so if I do not get a response from Jio in the next couple of days. I have got it escalated in Jio.
Can someone share if they have had the same experience? And if yes, what was the resolution?

Thanks.

 

[igloo]

jio prepaid here on xstream working fine.
Try different dns.

 

[Pavanghatge]

Hi, My name is Pavan Ghatge. I am part of the Customer Experience Team at Jio. Can you email me your contact number at pavan.ghatge@ril.com? I will have our technical team connect with you at the earliest.

 

[netfreak]

I am also facing the same issue (Jio Postpaid , VoWIFI over Airtel Xtreme).

 

[suku_patel_22]

VoWifi has never worked fkr me on my Pixel 4A in Jio.