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https://goo.gl/Y48Cb
Twitter / jetairways: The last tweet from our account ...
https://goo.gl/Y48Cb
Twitter / jetairways: The last tweet from our account ...
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Till now the airline was charging Rs 5,000 for cancelling an international journey ticket and Rs 3,000 for changing the journey date.
For the domestic sector, the fee for cancelling or changing the date of journey stood at Rs 1750.
The new initiative allows passengers to amend or cancel their booking without any penalty fee by simply using the “manage booking” facility, the airline said.
In case of a change in the booking while the penalty fees will be waived off, any additional amount due to the increase in fare will be applicable, it said, adding the “manage booking” facility can be accessed for bookings up to one hour prior to the departure of a domestic flights and up to three hours for an international flight.
“Guests can now enjoy peace of mind with the freedom to change or cancel one’s travel itinerary within 24 hours of booking by simply using manage booking on our website. This new initiative is another step towards our customer-centric approach to offer substantial convenience and ease,” Jet Airways Senior Vice President for Commercial Gaurang Shetty said.