Is Excitel blocking PPTP VPN and ping/ICMP

JB700

[OP]
Regulars
Apr 11, 2018
82
28
I noticed that I couldn't ping any website on Excitel without a VPN. It always shows timed out.

Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.


Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Pinging yahoo.com [98.138.219.231] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.


Ping statistics for 98.138.219.231:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Pinging broadbandforum.co [104.28.2.57] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.


Ping statistics for 104.28.2.57:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Excitel is blocking ICMP .

With VPN:

Pinging broadbandforum.co [104.28.2.57] with 32 bytes of data:
Reply from 104.28.2.57: bytes=32 time=72ms TTL=57
Reply from 104.28.2.57: bytes=32 time=72ms TTL=57
Reply from 104.28.2.57: bytes=32 time=72ms TTL=57
Reply from 104.28.2.57: bytes=32 time=72ms TTL=57


Ping statistics for 104.28.2.57:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 72ms, Average = 72ms



Pinging google.com [216.58.199.174] with 32 bytes of data:
Reply from 216.58.199.174: bytes=32 time=80ms TTL=52
Reply from 216.58.199.174: bytes=32 time=80ms TTL=52
Reply from 216.58.199.174: bytes=32 time=80ms TTL=52
Reply from 216.58.199.174: bytes=32 time=79ms TTL=52


Ping statistics for 216.58.199.174:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 79ms, Maximum = 80ms, Average = 79ms


Pinging yahoo.com [98.137.246.7] with 32 bytes of data:
Reply from 98.137.246.7: bytes=32 time=287ms TTL=47
Reply from 98.137.246.7: bytes=32 time=288ms TTL=47
Reply from 98.137.246.7: bytes=32 time=287ms TTL=47
Reply from 98.137.246.7: bytes=32 time=286ms TTL=47


Ping statistics for 98.137.246.7:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 286ms, Maximum = 288ms, Average = 287ms



I don't know why Excitel is blocking ICMP ,probably because a lot of its customers are complaining about packet loss.

I also noticed that Excitel is blocking PPTP Connections (atleast in my area):


It shows this error when trying to connect to any VPN using PPTP , PIA or otherwise.



To prove that this isn't a vpn specific problem, I tried to connect to a free PPTP VPN .

I also tried to connect PPTP VPN on my Airtel 4G Network using tethering, it worked perfectly fine.


I don't know why Excitel is trying to block PPTP VPN, my guess is they don't want customers to bypass their peering .

Opening a ticket with Excitel support is completely useless, they don't fix anything that's why I posted this here.
I tried to use a different router to see if it was router that was blocking it, directly connected the ethernet to PC and used PPPoE to dial the internet, tried disabling windows firewall and tried using PPTP on my phone but nothing worked.
 
Last edited:

JB700

[OP]
Regulars
Apr 11, 2018
82
28
I think I found the culprit, When Excitel issues me a WAN IP address in 103.104.76.x , I can't ping anything or connect to VPN with PPTP, but other times Excitel issues me WAN IP Address in range of 103.211.12.x , ping and PPTP works perfectly fine. So I assume the problem is with the server associated with 103.104.76.x
 

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