Internet not working and unable to login through my excitel portal.

heisenberg333

[OP]
Regulars
Mar 5, 2017
30
4
Is anyone able to login to their my excited account?

My internet just got disconnected and my excited portal isn't working either , just throws up a bunch of errors.
Anyone else facing this same issue ?
 

Shivam255

Regulars
Jul 24, 2017
95
8
samething happening with me too. although i can connect directly through my pc but still it takes 5-8 tries before it finally connects.
 

Shivam255

Regulars
Jul 24, 2017
95
8
okay so now i can connect to internet through my router as well and also login my excitel portal as well.
 

Sushubh

Administrator
Oct 29, 2004
420,000
13,084
Gurugram
excitel guy should be on duty now. remains to be seen how long before he attends to my complaint. tried connecting directly to pc. no success. router shows no light. so either their office has no power or the wire is cut somewhere. i can access my excitel just fine.
 

Sushubh

Administrator
Oct 29, 2004
420,000
13,084
Gurugram
finally got an update from the local guy. seems like the problem is local and they are now working on it.
hopefully this is not an indication of degrading service from local lco.
earlier they tried to fix issues till 10pm. yesterday, they said no one available at 7pm. it was a sunday so there's that.