I m using windows 7 OS n use UT300R2U MODEM with ethernet port conncetion.Whenever i switch on the computer n modem,it doesnt get connected to the internet.Except data signal,rest 3 ll be glowing.I ll ve to restart modem 3 to 4 times n wait for the connection.A balloon window in tray icon pops up saying "additional information required" n when i click on it nothing happens(it takes to my homepage wikipedia)I tried calling BSNL customer support but in vain... dey give the usual 192.168.1.1 solution.I ve the following doubts:1.Is UT300R2U modem (ethernet connection) compatible with windows 7??2.The firmware update n maintainance software on motivebsnl.com works wit xp n vista as mentioned.I tried wit windows 7 but no use.Is dr any software available for win73.wats PPPoE username n passwordSomebody pls help me and give me solution for my problem