mohankrajan
Newbie
Hi,I first saw the Ad in mid January 2012. Called up ACT and was informed that there is no feasibility in my Apartment area. Went with BSNL. After 3 weeks, the Sales Person of ACT BB calls and informs me that there is now feasibility at my premises. So full marks on followup by their sales/marketing team.Now I am informed that I need to pay installation charges and first month's charges in advance and I did so. I was promised that the Box would be placed on my apartment Roof and copper would be fed to my apartment from the box.After nearly 6 days, the installation was done but with the difference that no box was installed on my terrace. Instead, the box was fixed accross the road at the back of my apartment accross an empty plot at a height of some 40 feet from the ground.Result is that installation is not FTTH as promised but FTTK and also I am dependednt on connectivity by the person providing power to the box accross the road.That said, I am experiencing the promised speeds consistently over the week I have been using ACT BB.Frankly, I am prepared to trust ACT when bigger players like Airtel, BSNL, TATA INDICOMM and Reliance have started taking customers for a ride.So far, I am pretty happy with ACT BB and I have asked ACT to explain why a box was not installed at my terrace and will post their response once I have it.Thank you.