-
Amazon Deals - ToS - Warp
IndusInd Bank
- Thread starter IBF
- Start date
- Replies 116
- Views 22,483
-
- Tags
- indusind indusind bank
Try changing data to mobile/wifi.
alright. something is definitely wrong with my account. went to indusind. the lady made me change my mpin just to see if that was the issue. changing the mpin also didn't fix the problem. she sent a complaint at her end.
fun fact. indusind uses fps or pattern as mpin not number. weird.
fun fact. indusind uses fps or pattern as mpin not number. weird.
Last edited:
getting calls from their different departments who all got my complaints lol.
apparently the problem was at their end because of a cancelled credit card that was still linked to my account. till few weeks back, this card used to appear as part of my account but did not cause issues with the bank part of the app. somehow that changed and that's why i couldn't login any more. they delinked the card from my account properly and that seems to have fixed the issue. that card no longer appears in the app for me so that's nice too.
apparently the problem was at their end because of a cancelled credit card that was still linked to my account. till few weeks back, this card used to appear as part of my account but did not cause issues with the bank part of the app. somehow that changed and that's why i couldn't login any more. they delinked the card from my account properly and that seems to have fixed the issue. that card no longer appears in the app for me so that's nice too.
So tried contacting their CC support. Even though you are calling from your registered number, you are asked to enter first 6 digits where you get 2 options:
1 Block card
2 Talk to customer care.
Option 2 is misleading as it asks you to enter the whole card number and your dob. After this you are dumped to the normal card IVR with the talk to customer care option tucked at the last.
Even after all this, it has been 17 minutes and the call is still not connected. I think even SBI connects call sooner than this.
Not to forget
1 Block card
2 Talk to customer care.
Option 2 is misleading as it asks you to enter the whole card number and your dob. After this you are dumped to the normal card IVR with the talk to customer care option tucked at the last.
Even after all this, it has been 17 minutes and the call is still not connected. I think even SBI connects call sooner than this.
Not to forget
Like every month. I login to to pay my credit card payment.
Like every month. IndusInd is not available on UPI to make bill payment.
Like every month. IndusInd is not available on UPI to make bill payment.
Like every month. I login to to pay my credit card payment.
Like every month. IndusInd is not available on UPI to make bill payment.
Like every month. IndusInd is not available on UPI to make bill payment.
