India Post Updates

Sai

Well-Known Member
Regulars
#41
That site is managed by Centre For Excellence In Postal Technology. Not by TCS.
 

amish

Star gazer
Regulars
#42
I dont know if this register complaint feature was already present.

But I have filed one minor complaint. Its not so important but small issue.

Lets see if I get response or not.

Update:
Wow just checked the complaint status after posting above.

They indeed addressed the complaint and gave proper reply. (i.e. take proper documents to concerned post office)

Although issue is not solved but I am impressed I got reply within 4-5 hours.
 

Sushubh

Administrator
#43
so i have a package from Amazon stuck with india post for the last two days. both days they posted on the tracking page that no one answered the call. which is stupid. what option do i have to complain about this?

tracking number is AW712277912IN. post office shown on the tracking page is pretty far away. indiapost website does not even load at my end right now.

 


Sushubh

Administrator
#44
Dundahera post office is like 10KM from my house. Order has the same pin code that I use on all my orders so either I have been using the wrong pin code for the last 15 years or india post fucked up and sent it to the wrong post office.
 

amish

Star gazer
Regulars
#45
It says it tried to deliver since 2 days. Does not mention about calling you.

10/10/2017 15:10:00 Industrial Complex Dundahera S.O Item delivery attempted Door Locked-Intimation Served
09/10/2017 16:42:00 Industrial Complex Dundahera S.O Item delivery attempted Door Locked-Intimation Served
 

Sushubh

Administrator
#46
intimation served lol. they can easily call me but i do not think any postman has ever called me at the time of delivery.
dundahera is definitely the problem here. my package is lying in the wrong post office.
i have received deliveries from Amazon on both of these days. it just does not make sense that both days someone came to my house and somehow no one responded to their bells. door locked is incorrect in any case, as they never enter the premises and only ring the bell outside the house.
 


Sai

Well-Known Member
Regulars
#49
You need to tag the regional office of India Post too. Usually @CPMGxxx or @PMGxxx. Like @CPMGKarnataka. Search in Twitter and tag them for fastest response. They usually resolve within 24 hours.
 

Sai

Well-Known Member
Regulars
#51
Product should stay in Post Office for 7 days after serving intimation. You are allowed to pickup from post office by providing tracking details/Intimation copy.
 

Sushubh

Administrator
#55
so as expected, the package was not delivered today. but interesting thing happened. i was coming back from the local market and i saw an india post maruti van roaming around. caught the guys. asked them to check if they had my package. they had an unopened bora full of Amazon shipments. they went through it but could not find my package in that bundle. but the guy did tell me that the postman assigned to my area has been on leave for a few days now which means that all deliveries are delayed and they are assigned to other area so when they get an opportunity, they try to deliver packages in my area. he assured me that if my package is lying with a local post office, it would be delivered in the coming days and i need not worry.

i am yet to get a non delivery update from amazon. i wonder if they would ship the product back because of three failed deliveries in their system. from the looks of it, india post might not ship it back as they are clearing backlog of shipments which means there are likely to be tons of other people waiting for their package!
 
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