Have been using excitel for the past 3-4 months. Everything was buttery smooth with 0% packet loss but for the last 3 weeks I am getting constand packet loss. It varies from 5%-20%. One fortunate night the loss went all the way up to 50%. I created a ticket on 17th may and have created multiple tickets after that. The excitel people either delete my ticket or tell me that they are working on my issue. How long does it take to fix packet loss issue? a couple of hours? or 3 whole weeks?
One more thing i noticed is that the packet loss increases during night.
I play dota 2. I have attached screenshots below. Horrible service excitel, considering that I was a customers 2 years back and even then your service was awesome.
I live in delhi btw. Pratap nagar area.
screenshots
One more thing i noticed is that the packet loss increases during night.
I play dota 2. I have attached screenshots below. Horrible service excitel, considering that I was a customers 2 years back and even then your service was awesome.
I live in delhi btw. Pratap nagar area.
screenshots