Idea Prepaid is Point Blank Denied by their Stores

ghpk

Now Visible in NCR ;)
[OP]
Regulars
Aug 4, 2008
2,316
589
India
Wanted to PORT a number under NMNP, and went to Idea store to get it ported to a prepaid number, your store denies point blank and doesn't even listen, only post-paid can be done, this is not only humiliating but also against TRAI guidelines.

I've raised concerns with customer care and lets see how it goes.....
 

Sushubh

Administrator
Oct 29, 2004
420,573
13,129
Gurugram
Try to go to a company owned outlet. I migrated from Airtel to Idea a while ago and faced no issue even on a franchise store in my local market.

I am now going to migrate back to Airtel for a few months in the coming days to check out the quality of Airtel 4G LTE before deciding whether to switch to Jio when it launches publicly later this year (assumingly?).
 

ghpk

Now Visible in NCR ;)
[OP]
Regulars
Aug 4, 2008
2,316
589
India
i went to a place whick looked like company owned.
how do i recognize which one is company and which ones is franchisee or agency .

I went to one painted with idea branding inside out.
 


Sushubh

Administrator
Oct 29, 2004
420,573
13,129
Gurugram
Company owned are usually much bigger in swanky malls or markets >:).

I guess check if idea website list them separately.