Idea Cellular: Calls to 1800- Series Being Charged

audioslave

What?
[OP]
Regulars
Jul 9, 2011
1,556
7
I have an Idea cellular connection. When i call 1800-series they charge me 1p/sec and when i call their mnp helpline 1800-270-0000 It is free.I don't get Exact meaning behind it. 1800-series is supposed to be Free and how come they are charging for it?I am being charged for calling every 1800-xxx-xxxx Series number.
 

anant.del

Addicts
Regulars
Jan 2, 2010
8,182
396
on my airtel i have been charged on them too...plus smtimes its not even possible to dial them frm mobile..they are fr mostly landline use..
 

agantuk

Bhatakti Aatma
Regulars
Jun 13, 2009
6,387
10
^ That was the case long back. Most toll free numbers are now dialable from the major operators. I haven't ever been charged
 


anant.del

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Jan 2, 2010
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dam and I use to run fr landline when ever I had to call up tata sky CC on behalf of mom as they use to put me on long hold lol :D
 

agantuk

Bhatakti Aatma
Regulars
Jun 13, 2009
6,387
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Tata Sky doesn't have a toll free customer care number, so calling from a cell or a land line doesn't make much of a difference. Or may be I am wrong. Do landlines still have lower landline - landline rates? We don't have one at home
 

anant.del

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Jan 2, 2010
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1-800-1806633 Tata Sky toll free helpline no. :p nd it says From MTNL/BSNL lines :D
 


amar

Senior
Nov 9, 2010
1,942
469
Pune
^^ i agree with anant. Tata Sky 1-800-180-6633 toll free helpline no. & 1800 series works with Tata DoCoMo & Uninor for free.
 

audioslave

What?
[OP]
Regulars
Jul 9, 2011
1,556
7
1-800-1806633 Tata Sky toll free helpline no. :p nd it says
From MTNL/BSNL lines :D
Tata sky helpline number 1860 425 6633 Hence, they are chargeable except from MTNL AND BSNL.
 

agantuk

Bhatakti Aatma
Regulars
Jun 13, 2009
6,387
10
Oh well, wasn't aware of this new number. When did they add this number? I remember they had a toll free, but that was only for customer escalations, and not for general customer support.

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btw, I am able to dial this number from my cell. I have a Vodafone connection, made a call, not charged anything.