i hate icici now. takes me hours to get anything done at any of their branches... i have been with them for like 9 years just coz their online banking works. i have to check out the alternatives. i need a bank where i can go to to get work done without waiting in a line with a waiting ticket in my hand.
this is just to have more money in their pocket. double to be precise.and look at the way they write letter. they dont even mention the reason to do so and they dont even say sorry for inconvenience caused to customer.first line in 3rd para say.. "we request u" and then next line says "u can close ur account".. are u requesting or giving ultimatum?i felt letter was if not rude was not at all polite. doesnt even show a single DROP of care for customer.