I wanna change Xstream router to netgear

[mr producer]

I have got airtel Xstream connection today and i want to change the router, they gave me H660GM-A router and i have Netgear gaming router, i live in Maharashtra, please help me thank you.

 

[lucifer]

You can use your Netgear router in bridge mode

 

[mr producer]

You mean as secondary router ? Then no.
I want to use my Netgear router as a primary router.

 

[Sushubh]

your Netgear router likely does not have a fiber port. you cannot connect it to the airtel incoming line without a device in between. this is why bridge mode is the only option you have.

 

[mr producer]

I have that device in between it have name printed on it Syrotech it’s a white box that accepts patchcord and give internet through lan to direct wan port

 

[Sushubh]

yeah. bridge model lets you connect your own router to that device and configure the connection on that router instead of airtel's own device. airtel does allow that. contact customer support. tell them to enable bridge mode on your connection and send a technician to your place to configure your router.

 

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[mr producer]

Can we do it by ourselves ‘cause that guy yesterday didn’t did when i told him to configure my own router.

 

[Sushubh]

as mentioned above. you would likely need airtel to enable bridge connection on your connection at their end first.

 

[mr producer]

Okay so if they enabled bridge mode on my connection so then i can use that Syrotech box to transfer internet to my Netgear router right ?

 

[Sushubh]

that's how it works yes. you setup your connection pppoe thingy on the Netgear router and all traffic is handled by it then.

i am a bit confused. airtel gave you the Syrotech device and a separate Dasan router? they usually give a single combo device.

 

[mr producer]

Nahh they just give me one airtel Xstream branded router

I already had Netgear router and Syrotech onu box from previous wifi connection

yeah i got the pppoe id and password from there router i tried to set it up on my router but didn’t work so lets see

so do i have to call them ?

 

[Sushubh]

third party onu might not work as airtel might be restricting it to their own devices. some isps do let them work by copying the serial number from the device provided by them to your own device. easier would be get airtel to enable bridge mode and use their own device as onu and setup the connection on your own router. with bridge mode, airtel's router would essentially work as a dumb onu.

 

[mr producer]

Alright this sounds good tho

so can you give me contact of who to talk to ‘bout this ?

 

[Sushubh]

Airtel customer support

 

[mr producer]

UPDATE

they didn't turned the bridge mode on and there technician also know how to do it then one sir gave contact of pune's airtel technician talked to him he guided me and i saw the option of bridge mode in WAN2 in wan connections but when i enabled it and deactivated the WAN0 (PPPoE) and entered the ID and Password same as i seen in WAN0 and dynamic ip was on but still the internet is not workin' can anyone explain in step by step method i'd be grateful thank you for reading.

edit : lan cable that i got in Netgear router when i purchased it i used that for connecting two router ( netgear = wan port | airtel router = lan1,2,3,4 ) tried every port didn't work.