Hi All,
This is my first post on this forum in the quest of finding a decent broadband service in my locality (Saidabad)
I had been a 'patient' customer of You Broadband for more than 8 years (ever since they were known as Iquara). They had an excellent product with painful service. Off late their product went to dogs competing their service and in the last 6 months, the pain is just not bearable.
Intermittent disconnections, outages almost daily, terrible inconsistencies in speed (I use a 10 Mbps connection, but you never know which time in the day it gives more than 30% of the promised consistently for 30 mins.. I still have this puzzle unsolved), cable cuts is a monthly affair and it takes 7 to 10 days to rectify after 10 to 20 phone calls.
Finally I gave up and determined to switch to a better service. Initially I planned to go for Beam and I placed a request and they promised to give a connection in 48 hours. It has been 17 days so far, and I have made 6 calls to them only to hear the same answer... "Oh, our guys still did not approach you. I apologize. This time we will definitely do it. Please wait for another 48 hours". Looks like this saga will not be any shorter than a daily serial on the TV.
Checked with Airtel, where I found the worst website experience ever. After 8 days of continuous effort, I received an SMS from them that they cannot offer the service in my locality.
Now my biggest request to all the members of this forum, especially the people from Hyderabad and in and around Saidabad. Is there any broadband service that I can subscribe to? I don't have great expectations, if they are going to be better than YOU Broadband, I am more than happy. I don't really want to go back to that devil. Please suggest.
Thanks a lot in advance for your kind assistance.
This is my first post on this forum in the quest of finding a decent broadband service in my locality (Saidabad)
I had been a 'patient' customer of You Broadband for more than 8 years (ever since they were known as Iquara). They had an excellent product with painful service. Off late their product went to dogs competing their service and in the last 6 months, the pain is just not bearable.
Intermittent disconnections, outages almost daily, terrible inconsistencies in speed (I use a 10 Mbps connection, but you never know which time in the day it gives more than 30% of the promised consistently for 30 mins.. I still have this puzzle unsolved), cable cuts is a monthly affair and it takes 7 to 10 days to rectify after 10 to 20 phone calls.
Finally I gave up and determined to switch to a better service. Initially I planned to go for Beam and I placed a request and they promised to give a connection in 48 hours. It has been 17 days so far, and I have made 6 calls to them only to hear the same answer... "Oh, our guys still did not approach you. I apologize. This time we will definitely do it. Please wait for another 48 hours". Looks like this saga will not be any shorter than a daily serial on the TV.
Checked with Airtel, where I found the worst website experience ever. After 8 days of continuous effort, I received an SMS from them that they cannot offer the service in my locality.
Now my biggest request to all the members of this forum, especially the people from Hyderabad and in and around Saidabad. Is there any broadband service that I can subscribe to? I don't have great expectations, if they are going to be better than YOU Broadband, I am more than happy. I don't really want to go back to that devil. Please suggest.
Thanks a lot in advance for your kind assistance.
