Here is how the process goes in simple words...
You buy the laptop.
Dealer cannot sell you extended warranty (under the current BTC offer).
You come back home.
You search for a registration link.
You fill out a long form that has like 30 fields to submit.
You wait for two days.
You get a mail from Redemption Support team which appears to be a third party company.
You now have to enter the redemption code you get from that mail in the redemption support website.
It now asks you to upload three documents: invoice copy, id proof, photo of the serial number from the original box.
Beware... there are size limits for these copies.
Also... beware... They only accept PDFs, JPGs and ZIPs. So if your image is in PNG, it's rejected.
After uploading, you are sent to a shitty payment gateway where you make a payment of Rs. 1499.
After payment, you get an email. And you are asked to wait for another 2-3 days to get further instructions.
I have processed this here for my niece's laptop.
By the way... This extended warranty does not have accidental damage support. I asked if I can pay extra for accidental damage coverage... No option. Nice.
Now compare that to Apple 😀
You buy the MacBook.
You buy the AppleCover.
You do pay Rs. 15000 for it. But it's done right there.
lol.
And it does include accidental cover iirc.
You buy the laptop.
Dealer cannot sell you extended warranty (under the current BTC offer).
You come back home.
You search for a registration link.
You fill out a long form that has like 30 fields to submit.
You wait for two days.
You get a mail from Redemption Support team which appears to be a third party company.
You now have to enter the redemption code you get from that mail in the redemption support website.
It now asks you to upload three documents: invoice copy, id proof, photo of the serial number from the original box.
Beware... there are size limits for these copies.
Also... beware... They only accept PDFs, JPGs and ZIPs. So if your image is in PNG, it's rejected.
After uploading, you are sent to a shitty payment gateway where you make a payment of Rs. 1499.
After payment, you get an email. And you are asked to wait for another 2-3 days to get further instructions.
I have processed this here for my niece's laptop.
By the way... This extended warranty does not have accidental damage support. I asked if I can pay extra for accidental damage coverage... No option. Nice.
Now compare that to Apple 😀
You buy the MacBook.
You buy the AppleCover.
You do pay Rs. 15000 for it. But it's done right there.
lol.
And it does include accidental cover iirc.