How to watch 4K/UHD content on Vu Smart TV?

Kalyan_1980

Regulars
Regulars
#1
I have 4K Plan in Netflix with 100 Mbps connection. I have 4k Vu LED TV.
But I did not see 4K label in any of the content. How to enable 4K content in VU TV.
Or buying Fire Stick 4K is the only option.
 

Sushubh

Administrator
#4
I assume you have checked recent content that is likely to have uhd version? Check with company support? Makes no sense that Netflix app would be restricted to HD on the 4k model.
 

Sushubh

Administrator
#5
If your device supports Netflix Ultra HD streaming and you have a plan that offers it, you can search Netflix for the terms "4K" or "UltraHD" to find titles available in Ultra HD.
 

Kalyan_1980

Regulars
Regulars
#6
I search for the content its available, but if we check the info there is not "HDR" or 4K label along with the Title.
Netflix Says "Ultra HD 4K streaming through Netflix is only available on specific TV models, streaming devices, and computers. Please see above for more details."

That is why i had a doubt that, VU 4k tv steams 4K content.
 


Sushubh

Administrator
#7
yeah. on my 1080p display phone, i only see hd label on content. so i guess the tv is not certified for uhd streaming from netflix? vu support might not be very helpful but do try filing a support request and see what they say.
 

Kalyan_1980

Regulars
Regulars
#10
Just now i had a chat with Netflix Customer Support

Netflix Riza Lyn R.
I was able to confirm with our researchers that the TV you are using is not compatible to get 4k from Netflix.

Netflix Riza Lyn R.
They were able to check from their end that this device may not get 4k from Netflix, you also confirmed that you do not have the Googe play store on the TV correct? It will only work, if the app came from the Google Play store.

You
Sure Thanks. One more clarification, will I get 4K if i will using Amazon Fire Stick 4K?

Netflix Riza Lyn R.
Yes, that would work.

So, now i have to wait for Amazon 4K fire stick for November 14 release