How to tell if my BSNL Broadband has been disconnected?

  • Thread starter Thread starter Sushubh
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Sushubh

Sushubh

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Gurgaon
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Excitel
Airtel
It's been a week I think I submitted the application! It was working till evening. ADSL light was blinking. PPPoE showed down. So I switched to Airtel.
 
Log in to self care.
 
1) After logging in to selfcare portal, in the 'My subscribed services' just expand the 'Landline' service and under it you'd notice the broadband feature would either be completely cleared off or else the operating status would show 'deactive'.

2) Go to the 'Service' tab> Check my order status> My orders> Click on the recent order> Then check the 'Milestones' at bottom and confirm. If the status shows 'COMPLETED' then you're done.
 
Got an SMS today that the connection has been disconnected. I guess I would now have to go again and file an application for issuance of refund.
 

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