How to pay BSNL Broadband bills online?

Here is what the BSNL app shows.

Original payment done on 9th Sept. I had made a voluntary deposit
3 months ago which is why the balance to be paid is less.

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This is what the portal showed on the 9th.

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Transaction ID's for both dates against the same bill are different!
 
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Got a call today morning from an official for the complaint I placed on BSNL mis site.

BSNL app finally shows receipt generated for payment made.

Portal still says payment outstanding but I can generate a receipt in the transactions tab where it shows payment successful.

This is what happens when you select the lowest bidder in a tender!
 

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