Can anyone tell me how to downgrade my BSNL plan. Currently i am using Fiber Value plan and since i am going to office (located in another city), no one will use the broadband at home. I want to change the plan from Fiber value to fiber basic or fiber basis plus. Earlier in the selfcare portal, there was an option to change the plan (either upgrade or downgrade) but now the option is to only upgrade the plan. Is there any other way to do it?