How to apply for Airtel Broadband disconnection so that it is processed swiftly?

Messages
32
Location
NA
ISP
Airtel
Hi!I went through airtel's website, but couldn't find any information on how to cancel an existing broadband/landline connection.I've been calling but have not been able to reach airtel customer care...thats why I have posted for help here.thanks!
 

esdee51

Newbie
Messages
14
Location
New Delhi
ISP
Airtel
Call 121 from your Airtel landline, press 2 in the first IVR, press 9 in the second IVR and you will be talking to a human being :urock:It has worked for me, and should for everybody.
 

SURIYAN

Regular
Messages
141
Location
NA
ISP
AIRTEL
just visit an AIRTEL showroom and just write them a letter and you will be canvased by them and after that also u dont need AIRTEL they will deactivate ur line:whistle:
 

Sushubh

Admin
Staff member
Messages
381,528
Location
Gurgaon
ISP
Excitel
Airtel
safe would be to visit a relationship center and submit the application. pay all the dues and confirm with call center after a day or two.
 

SURIYAN

Regular
Messages
141
Location
NA
ISP
AIRTEL
^no then ur bill amount would grow simultaneously and one day an AIRTEL representative will come to your address for collecting the bill so the best way is to contact the relationship centre as per admin request:thumb:
 


akshay12

Regular
Messages
551
Location
NA
ISP
airtel suxx :)
i requested on 121 to close my connection on 30th aug.They said it will take 3 days for termination of connection and 7 days to my collect my modem.And till now nothing has been done what should i do to get this shit closed !:confused:
 

Nikunj93

Newbie
Messages
94
Location
NA
ISP
BSNL
no need of mail...just call them over and over again... I had to call 3-4 times then they seized my rental, and since then I've received 4-5 retention dept calls, and finally yesterday after a week my disconnection request has been forwarded!
 

akshay12

Regular
Messages
551
Location
NA
ISP
airtel suxx :)
they seized yur rental and than they call u damn are these guys stupid! i have got the call from retention and told i am not interested but till now my rental is not siezed
 

Sushubh

Admin
Staff member
Messages
381,528
Location
Gurgaon
ISP
Excitel
Airtel
do try to get in touch with the retention department. calling in would be a waste of time and money as they charge for calls made to customer care.
 

akshay12

Regular
Messages
551
Location
NA
ISP
airtel suxx :)
how to connect retention department without calling customer care is their a number for that too ?
 

wecaz

Traveller
Messages
328
Location
NA
ISP
Airtel Broadband
Hi Akshay, What connection are you going to use? Reliance is not available for me, because they have not put underground cables on each and every road in the same locality.
 

akshay12

Regular
Messages
551
Location
NA
ISP
airtel suxx :)
i have shifted to bsnl i submited my papers on friday wiring will be done on monday .The salesperson came for collection of papers for a change !