I have submitted the request to change my existing fiber plans to the new Bangalore Circle FTTH 1999 plan which gives 150 Mbps up to 1500 GB. At least no daily limit nonsense and decent enough data for a month.
I can think of two possible reasons as to why this is happening for you:
1. If you are less than 6 months on the 249 plan, they wont change it. It's a TRAI rule. So maybe you are stuck with no fup for now.
2. They are changing the plan in phases and yours will be changed any time now.
I was on 249 plan and I had no FUP till 3rd December. On 4th FUP of 1.5 GB kicked in.
Tweeted many times .
Off-Topic- Did you guys tried contacting your local cable operator for internet connection ?
There was only BSNL ADSL available in my area . But when i called up my LCO , to my surprise he agreed to give me a 25 Mbps broadband . And even more surprising it's FTTH , they use 2 core fibre.
25 Mbps FTTH at 850+Tax/Month is quite good deal in Tier 3 city. Installation (2500 + My own router)
Just waiting for activation . So, guys try to contact your LCO , maybe you'll get a deal.