Help... 3K bill due to bug in BSNL billing system..

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cji

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BSNL DATAONE
This is strange problem..

I have been using HOME 250 PLAN for the past 4 months .

I gave the scheme change (500 C)request letter on 30th OCT..

I BSNL person said plan will change from 1st Nov.

In a bit of anticipation i download 4 GB during 1st Nov 0200 to 0800, which should be included in 500C plan.

But the plan changed only after 1200 on 1st Nov..http://picasaweb.google.com/lh/photo/ByQDSzBioxYolQTQpnFHBg

please refer to the image below,

Code: 
[http://img147.imageshack.us/my.php?image=helppk2.png
http://g.imageshack.us/img147/helppk2.png/1//CODE]
any help regrading this.. thanks.

[URL="http://picasaweb.google.com/lh/photo/GMBcL2gBklh4ZAejzjxXlQ?authkey=Wq7hYmZsJRw"]http://picasaweb.google.com/lh/photo/GMBcL2gBklh4ZAejzjxXlQ?authkey=Wq7hYmZsJRw[/URL]
 
u would be charged under 250 plan.
 
This is strange problem..

I have been using HOME 250 PLAN for the past 4 months .

I gave the scheme change (500 C)request letter on 30th OCT..

I BSNL person said plan will change from 1st Nov.

In a bit of anticipation i download 4 GB during 1st Nov 0200 to 0800, which should be included in 500C plan.

But the plan changed only after 1200 on 1st Nov.
Lucky it was changed at least at 1200Noon 1st Nov is holiday ( Saturday and 2nd November is Sunday). Rarely the plan is changed so fast.You should have waited . By the way confirm your IP 59.xx.xx.xx when all new users
get 117.xx.xx.xx.

Hope the Accts officer will waive this next month, as it is only for a day.
Technical problem may be in resetting meter exactly at 0001 AM 1st Nov

Use NU carefully switching off modem at 0155 and then start only after 0205AM ( your computer clock and BSNL clock may not synchronize every day. )
Also switch off modem at about 0755AM.
No surfing like this 0100AM to 0830 AM etc. No excuses at least for this month , if you want waiver for 1st November 2008. 4 GB usage.
 
Just tell them that they are in error since your plan change was supposed to occur on Nov 1. I had a 6K bill on the month of my plan change, but they took care of the bill once I explained my case...
 
I think this time you'll be excused provided you explain them your matter.And people refrain yourself from downloading anything if you've unsure whether you're plan has changed or not! 🙂
 

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