Hathway Offer Problem + Data Quota

Adidam

Active Member
Regulars
#1
Hello, I'm running with Hathway with 3 Month + 1 Month Free Plan (Total of 4 Months for the price of 3 Months Plan). But there are few things I am facing since last 2 cycles.

1. I don't receive the extra 1 month (Fourth Free Month) after renewal, I have to call them multiple times before I get it and this time I haven't received it after calling too.

2. I don't get 1000 GB Data per month which they promise each month so it's like 1 GB per month for four months. I only get 70 GB when it starts with the new month.

3. I don't receive the Carried Forward Data as well. It shows zero in CF.

Hathway's support is not as good as Airtel's Billing Team is. What shall I do?

Do you know any reliable Hathway Offer Number where I can call and ask for my offer and get it activated?

Thanks.
 

Adidam

Active Member
Regulars
#4
Hathway's offering Data Rollover?! There seems to be no mention of that on their website.
Yes, They have it. I had it when I was paying monthly. But when I moved to Quarterly, they are not doing Data CF.
 



Mr_mime

Member
Regulars
#5
1) extra month will be automatically added after a week or two.
2) data also gets automatically added if you get close to your data limit. In my case i too got 70gb and when i used +50gb in a day it automatically added 1020gb in my account.
Data is unlimited don't worry about exhaustion, the limit that you see shouldn't matter.
3) carry forward doesn't really matter because your data is unlimited.
 

Adidam

Active Member
Regulars
#7
Hi. I have not received it yet and I have called them multiple times but they say it will be added in few hours but it doesn't happen.

It is already 2 weeks now.