Hathway - from top to bottom

viwake

Newbie
Messages
5
hi, I have been using hathway since 3 years & I must say its become the worst ISP there today, I would advice anybody against taking hathway...as I am using it at 3 different places & all sux. They provide lan connection at my home for 800 /unlimited & since the beginning used to give max 6 kb now when everybody is giving better speed at cheaper rates their speed started drop & when I called the help desk that I was getting 2/3 KB download they checked & the guy is telling yes this is a shared lan connection & 3 KB is perfect speed I shud be getting, if I want better speeed then I shud go for their modem connection, I told him as a matter of fact I am using their modem 256 KB connection at my office & only after evening I get 22/23 KB speed otherwise its 12/15 KB speed, where again he checks & tells me ya there is no problem that is ok speed will vary ???? They have become totally incompetant...I was using 1 gb limit at office for 128 KB sceme & they changed their schemes & made them cheaper but it took me 1 1/2 month to convince them to change my scheme & atleast inform me about new schemes, they shud be trying to retain their customers instead of trying to just get new customers & give bad service to existing ones....terrible...stay away from hathway, I have changed to exatt.
 
A

abdulrahman004

Such a big company and lowest standards , I must say....We shud really drag these people to courts (only if it was simple enough)
 

Sushubh

Administrator
Messages
423,905
Location
Gurugram
right. consumer be doomed... reliance. where art thou. give us cable+net+phone for 1000 bucks a month... :confused:
 

Rush

Regulars
Regulars
Messages
299
hey ... wen did u change to exatt.?? how much they charging you .... lemme knw
 


magnet

Newbie
Regulars
Messages
99
whom is here on exatt?????...and yup i too hav hathway and i have posted there shit on 1 such topics.....now also i even dont call the customer care as i know they will talk shit and increase my desperation.......i dont know how they monopolized in my area?????.......this damn exatt guy ..i called him on march 24 to connect me.......2 months passed no respond....now he is so much frustrated of me that he disconn the call when i call him...lol..... may b ill go with suck king no 1 sify....becoz i bet it is much better than hathway...atlest a person can download 150mb a day atlest....this suckers dont allowed that also..........
 

viwake

Newbie
Messages
5
Originally posted by t3kj2nky@Jun 1 2005, 06:10 PM
hey ... wen did u change to exatt.?? how much they charging you .... lemme knw
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Well maybe its my luck but its 20 days of daily calling up & yet Exatt have not installed the connection...$#@$ I wasted my whole working day waitng for them to come as promised....anyway they were going to charge 475 +30% (Maintainence) + 10% s.tax for 128 speed :unsure:
 

magnet

Newbie
Regulars
Messages
99
viwake same here.....u r luky its only 20 days your side...i started calling them since 24th march and still day b4 yesterday i used to call.....after frustration....even i m using hathway 24 online same as yours.....i m going with their broadband liteway night unlimit plan...has no other option....or else had to go with sify..........................now will wait for exatt to connect....and if they does will dc the hathway plan...........but overall i still b loosing 2k bucks on hathway as instalation and reg fees..........
 

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