@sumantrab99
Sorry for the late reply. Didn't have any connection until today due to the cyclone. But yeah if you can kindly traceroute some of the normal stuff like
Google,
Cloudflare, Facebook, and some of these: dxb.valve.net, vie.valve.net, sto.valve.net, eat.valve.net, lux.valve.net, sgp-1.valve.net, sgp-2.valve.net, 40.65.169.147, 103.23.210.172 (Singapore), 203.195.123.132 (Singapore), and 116.206.72.130 (Taiwan) that'd be great. If you can also check the pings on these servers and see if you get any packet loss, that would be epic! I found CSGO matchmaking server IPs
here but don't really know if they are still valid. And I tried searching for Rainbow Six Siege server IPs but all I found was that they use
Microsoft Azure servers. I also found
this website where you can see what kind of ping you get in different games. I don't think it gives a proper number, or changes anything on selecting different games, but if you can please check out what kind of pings you get on couple different games like CSGO, Battlefield, Pubg, Fortnite, The Division, Minecraft, etc.
Also, the LCO told me that I will get the connection by the 14th of this month. But there are a couple of big bummers. First, they disconnect the connection during thunderstorms, because part of their network is based on copper. And with how frequent thunderstorms are in Kolkata, it's a massive bummer for me. Also, I asked him about the plan details to see if they are still the same from your H Fiber review post on here over a year ago. He was really vague about it and from what he said, I assume that they are still the same. Is there any higher-tier plan over 200mbps? Like 250-300mbps or something like that? Did they update the plans or change the price since then? Anyways, while talking about plans, he told me (I have no idea if he was telling the truth or not), in the next couple of months, H Fiber will merge into Jio fiber or something like that. If that happens, I assume Jio will have all the controls, not the LCO. I was getting worried that in that case, I might not get any support because I reside so far from their normal customer base. Not being able to reach out to LCO once again to ask about this, I called the H Fiber customer care. They said that they don't know anything about H Fiber getting changed to Jio, but as long as the LCO continues to give me support, they will as well and the distance won't matter in that case, which was kinda reassuring. One more thing I wanted to ask, the H Fiber LCO has assured me that after giving me the connection if my current Indinet LCO cuts the fiber cable or if it gets damaged due to a storm or fallen tree or something like that, they will handle it and I won't have to spend anything. Still just wanted to ask, if the cable does get damaged or cut, they will be able to repair it using splicer or something like that right? Or will they have to replace the entire 6-700 meters of single-mode optical fiber cable? Also, what was your experience with H Fiber during and post Cyclone Amphan?
