The custom or procedure for BSNL Broadband is to ascertain whether the connection they are releasing is feasible technically. To check that, they test the line for speed, performance, dropage during peak hours, loss of data due to distance etc. After ascertaining above stats, they decide to release the connection, during which, the ordinary telephone line is separated from others and booted on to a separate panel (precisely marked as VIP) and another hookup connection is extended to Info Superhighway which is the internet backbone culster. Only after this the CPE (the equipment at customer premises) would start getting the ADSL
Link. The marking is to identify the line as special and immediate attention should be given so as to preserve theconectivity and continuity. The linesmen are also informed of this action and all complaints pertaining to this phone should beaddressed soon. Even if you loose the tel. connection, you wont loose the net connection.This process is nowadays carried on for all the tel. connections in anticipation of theirapplying for a net or future type of IP/Ph/TV
etc type of things coming soon. even though they say 2 months, they have been instructed to grant them as soon as possible. Mr. Dayanidhi Maran (our I.T Telcom. Minister) is equally good and able in performance like Mr. Lalu Yadav. So, I hope, you can get the connection pretty soon. Regarding Modem, I have the oneprovided by them at the early stages. Now, it is upto you to buy any tom dick and harry. Regarding Vonage/Netlink
/etc or any other VOIP units attached to it, I think none of the VOIP would work with BSNL as the port for such things are blocked by them long back.If you have a service provider (ISP) who gives connection for such things, then you can use them thru their sites. or till them use yahoo or gtalk or skype.