GTPL Broadband connection shifting

Messages
1
Location
Sarkhej Ahmedabad
ISP
GTPL
I have a GTPL broadband connection. I have given a request for connection shifting on 10/07/2020, as my resident address has been changed. According to the GTPL, it will take 7 days to shift the connection. In my case, 25 days have been passed, still they have not shifted the connection. At least 15 days I contacted with GTPL customer care and three times I have written email to the appellate authority and called the appellate authority four times. Still they have not shifted the connection.
 
Messages
131
Location
Gurugram (Gurgaon)
ISP
Dstech Cyberspace(Formally Starnet (Home) | Excitel Fiber Gurugram | GTPL (Vadodara)
Ask for refund or remaining Service or put a new connection request from diff no for your new address. Then see , what they respond
 
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