Getting suspicious OTPs from HDFC Net Banking

dejan

Regular
I got banned!
Messages
618
Location
Delhi
ISP
Airtel
I'm getting OTPs from HDFC net banking, when I didn't initiate any transaction. That means someone has my password but cannot do the transaction because of OTP which is needed to complete transaction. In the meantime what should I do to protect my account? I am a HDFC Bank Savings Account customer
 

Sushubh

Admin
Staff member
Messages
381,500
Location
Gurgaon
ISP
Excitel
Airtel
get a new debit card. or credit card. based on which otps you are getting. and of course, change the net banking passwords.
 

dejan

Regular
I got banned!
Messages
618
Location
Delhi
ISP
Airtel
Also is it possible for someone to install remote spyware on my Android if they connect to my hotspot? Like keep a tap on my facebook password etc
 

dextermorgan

I got banned!
Messages
7,284
Location
Hyderabad
ISP
Beam Fiber
damn. Contact customer care and get new card immediately. Change all important passwords. And use a strong password. This is the reason I don't use OTP and instead use password at "verified by visa securesign" page