getting disconnected between 7.1o a.m to 8.00 a.m

[rakhnas]

sir iam subscriber of bsnl broadband in medak district sir my net is frequently getting disconnected between free hours 7.10 a.m to 8.00a.m i dont buse free hours much i wake at 6.40 a.m to download are see someting it doesnot allow me to see the sites are download iam getting this only in the above mentioned time. i made a call to our toll free c.c 1800-424-1600. they told me check wire connection & splitter i changed every thing i use Nokia siemens modem c2110 i replaced my splitter & wire connections with a new one is one getting the same problem please tell me aremedy to solve this problem 😱