FTTH Plan Change

[Sudarshan61]

So for my new FTTH Connection, I started with 100GB Plan.
And within 5 days of usage i realized that 100GB is not sufficient for me (on my ADSL connection my monthly consumption was around 90GB, but i think Hotstar, Youtube etc are all eating more data now due to increased speed)

So I went to the exchange and requested them for plan called BBO UL 599 CS315(Which was displayed on the notice board, having 12Mbps flat speed no FUP),
No update regarding plan change so I visited them after 5 days only to be told that this plan is not for our circle hence we could not change the plan.. I was like %@%

Anyways I asked them to change it to Superstar 300GB plan, (officer did something on the PC and said its done...Although i didnt believed him).
It has been 3 days but I still see my plan as 100GB.. Unfortunately BSNL Selfcare portal dont show Superstar plan (300GB, 500GB) hence I could not update it online.

1. How long before I see my updated plan Online?
2. Does BSNL have any restriction for plan change on new connection. Customer care lady was telling that till 12 months you cant change and latter said 3 months.
3. How frequently the plans are updated in Selfcare portal? 300GB and 500GB are not so new plans

 

[Balvinder]

I want to change my plan to 1277 (100mbps+750gb) and was wondering how to do it and if it will be changed?

 

[vishalrao]

@Balvinder from the pic you posted it appears that you already are on 1277 plan?

 

[Balvinder]

Plz change plan 777

 

[Balvinder]

I’m recently plan 1277 plz change my plan add set 777 plan activate

 

[Balvinder]

Change my plan 777 plz

 

[riju]

People here can't change your plan. You have to do it yourself. Either online on the selfcare website or visit the office.

 

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[Balvinder]

Change plan

 

[sksinha]

Actually I got it setup via the Exchange guy.. He remotely accessed my PC and set it up. You can call them to your home as well.

bro can you tell me the sip address from your voip config plz its generally same for whole state

 

[Gaurav15]

Change plan

You can't get 777 plan, it's only for new users

 

[Balvinder]

What is sip address can u plz explain me

 

[Balvinder]

voip

Can u plz explain voip and sip address

 

[avi]

Hello guys .i want to opt a new Fiber connection . i opted for superstar 300 ,but not getting the meaning of 50 mbps till 300 gb. is 300 gb per month limit or what.

 

[Sushubh]

superstar 300 for bihar for me shows 10mbps till 300GB and 2mbps after that.