Frequent Disconnections,Modem or Line Fault?

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realmccool

Newbie
Messages
76
Location
NA
ISP
MTNL NU 849
Off late I am experiencing frequent disconnections..the dsl link light doesn't stay on for a long time. Checked the dsl parameters,turns out the snr margin is very poor about 10 db local.and 6 db remote. .Launched a complaint 2 days ago..got a call today from mtnl , he said he has cleared the line..if disconnection persists change the modem since its 4 years old.Well now the snr parameters have slightly improved to 15 db..but its fluctuating.Is it time to change the modem or the problem persists with the line itself ?
 
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raman_286

Regular
Messages
176
Location
Ambala
ISP
BSNL
Check the splitter as well.....I had the same problem...just changed the splitter...and everything was fine...