Frequent Disconnection

[king5]

I have recently got my bsnl broadband but am facing frequent disconnectionMy modem is C2210 and every now and then the link light starts blinking (indicating no signal) and after every 10-15 minutes it comes back but I am not able to disconnect my connection with ppoe dialer when the light starts blinking as a result I guess when I try to login again its says wrong username/password , Then I have to wait 2-3 hours to be able to login again. What should I do and is this normal ?

 

[essbebe]

Try "always on " connection. Uncheck " bridged" in WAn page and select PPP/PPPoE
and enter your username without @bsnl.in and password.

Are you using USBPORT or LAN Port of computer ?

http://www.calcuttatelephones.com/dataoneinstall/mu09.html

 

[king5]

I use lan connection and I followed the step you told me but it didnt work!+ resetting the modem settings after I messed up with the original setting was another pain as after resetting the settings also I could not access the internet

 

[essbebe]

I followed the step you told me but it didnt work!
You tried to change from Dialer mode to "AlwaysOn" .
But did not work. then you should have gone back to original settings.
resetting the modem setting resetting the settings

Not advised by me. presume you used the reset switch/button.

No problem. When you reset the modem Externally or from modem page , you restored default settings.
See post
https://broadbandforum.co/bsnl-broadband/32669-pissed-off-bsnl/2/#post222534 post No 11.
and follow the instructions. Page may not appear same but idea is same.
In your computer Network/Local Area Net work/Properties TCP/IP
Properties select Obtain Ip address automatically.
In DNS enter 208.67.220 220 and 208.67.222.222

http://www.calcuttatelephones.com/dataoneinstall/mu09.html

 

[king5]

Yes I tried to change it to always on but I am not able to browse the internet so I reset to the initial settings , I still cant make it to always on I just cant connect it to the internet

 

[essbebe]

/members/king5/1...Confirm you are NOW connected to Internet and surf websites.2... Confirm from Modem a RJ45 cable is connected to computer.3.... Save present settings . Copy in a note book.4......Confirm you had accessed the Calcutta telephones web site.

 

---

[king5]

/members/king5/
1...Confirm you are NOW connected to Internet and surf websites.
2... Confirm from Modem a RJ45 cable is connected to computer.
3.... Save present settings . Copy in a note book.
4......Confirm you had accessed the Calcutta telephones web site.
Confirmed!