My connection was converted from postpaid to prepaid on 24th July.
And my billing cycle is from 26-26th
The total outstanding Rs. 1118.61 was to be refunded back to me.
And this is the mail I have received today.
Sent from RediffmailNG on Android
From: eBill@Jio.com
Sent: Fri, 10 Aug 2018 11:14:12 GMT+0530
To: @rediffmail.com
Subject: E-Bill for Jio Number 79xxxxx400
Dear Customer,
Thank you for choosing Jio.
Please find attached your 01-SEP-18 e-bill for Jio Number 79xxxxx400.
Bill summary:
Previous balance: Rs. -1118.61
Payment received: Rs. 0
Current charges: Rs. 194.74
Total amount due: Rs. -888.81
Payment due date: 18-SEP-2018
Bill Period: 26-JUL-2018 to 25-AUG-2018
Your e-bill is password protected. Your 8-character password is a combination of the first four letters of connection holder's name in and last 4 digits of your Jio number. For example, if this connection is in the name of RAVI SHANKAR and your Jio number 7XXXXX2345, then the password to view your eBill would be ravi2345.
To view your bill, click www.jio.com/MyAccount
For any queries or support, please call us on 199 from your Jio Number or on 1800-88-99999 from any number. You can also write to us at care@jio.com.
Thank you,
Team Jio
And my billing cycle is from 26-26th
The total outstanding Rs. 1118.61 was to be refunded back to me.
And this is the mail I have received today.
Sent from RediffmailNG on Android
From: eBill@Jio.com
Sent: Fri, 10 Aug 2018 11:14:12 GMT+0530
To: @rediffmail.com
Subject: E-Bill for Jio Number 79xxxxx400
Dear Customer,
Thank you for choosing Jio.
Please find attached your 01-SEP-18 e-bill for Jio Number 79xxxxx400.
Bill summary:
Previous balance: Rs. -1118.61
Payment received: Rs. 0
Current charges: Rs. 194.74
Total amount due: Rs. -888.81
Payment due date: 18-SEP-2018
Bill Period: 26-JUL-2018 to 25-AUG-2018
Your e-bill is password protected. Your 8-character password is a combination of the first four letters of connection holder's name in and last 4 digits of your Jio number. For example, if this connection is in the name of RAVI SHANKAR and your Jio number 7XXXXX2345, then the password to view your eBill would be ravi2345.
To view your bill, click www.jio.com/MyAccount
For any queries or support, please call us on 199 from your Jio Number or on 1800-88-99999 from any number. You can also write to us at care@jio.com.
Thank you,
Team Jio