Vishwas Sharma
Newbie
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- 3
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Hello, I am usally on roaming. While on roaming I have been receving text messages from your number "59723" which states that Welcome to high speed idea 3G network- Rajasthan. Roam across India on Idea at affordable call rates(with free incoming SMS)! Helpline no. +919887012345 Enjoy 3G experience across India on Idea! 3G customers can get High speed internet, Vidoe Calls and fast Download while roaming in Idea - Rajasthan. So in lue with all these messages I called up +919887012345 to enquire that If I am on roaming which recharge should I do to get the 3G speed in Rajasthan. He replied you can recharge it with 347. And that I did. Now when I am using internet on my phone, money from my talk-time is deducted. I called up +919887012345 to ask wheather my 3G plan is activated or not. Rep : "You have already used you plan." then they changed the story to Sr. Rep : "Sir you are roaming region, you can only receive this data services while you are not in roaming" So question arises if I cant use roaming region and my data services are cannot be activated how could I have used my plan completely. So your 1st Representative might be telling a lie Other question that comes in my mind is, If all the advert from "59723" are correct then your Sr. Representative is lying. In either case, my talktime amount has lost close to 100 Rs and 347 Rs recharge specifically for 3G is waste. I need Rs 347 to be reverted if I cannot use 3G data plans while on roaming as advertised by your "59723". Or I need my 3G on phone activated. RegardsVishwas Sharma