What could be the cause? Already called Airtel and they will pay a visit today. But just wanted to know the reasons behind this issue. This is the second time I'm calling them to fix this up
your downstream snr margin is low. 6.0 is bare minimum, whenever it falls below 6 you will start getting disconnections. ideally snr margin of 8+ is required to have a stable connection. i think your line is unable to handle 16mbps. i suggest you downgrade to 8mbps to get stable connection
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